Terms & Conditions

Shopping With Us 

To place an order, simply click on the image or item title to view the full item description and add your selected item to your basket. Once your shopping is complete you then proceed to checkout. Payment can be made by PayPal. You do not have to be a member or have an account with PayPal in order to use the services.

What personal information do we collect and store?
If you decide to place an order with us, there is certain personal information that we will require from you in order to process your order (such as your name, delivery address, e-mail address and telephone number).
We will only pass on your personal information to third parties if it is an essential part of trading with you (i.e. passing on your name and address to our carriers, or telephone number should there be a query with delivery). We will not rent or sell your name, address, email address or any other personal information to any unrelated third party.
From time to time we may also request further information to help us improve our service to you. We may also ask you to complete surveys that we use for research purposes to improve our services, although you do not have to respond to them.
 
We may use information held about you to:
A) Set up, manage your account and contact you about your account; 
B) Ensure that content from our site is presented in the most effective manner for you and for your computer; 
C) Provide you with, or permit third parties to provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes; 
D) Carry out our obligations arising from any contracts entered into between you and us; 
E) Allow you to participate in interactive features of our service, when you choose to do so; and, 
F) Notify you about changes to our service.

We may disclose your personal information:
A) If LM Marketing Solutions Ltd (Pedigree Form Maker) or substantially all of its assets are acquired by a third party in which case personal data held by it about its customers will be one of the transferred assets and, in which case, we may disclose your personal data to the prospective seller or buyer of such business or assets; 
B) To protect our customers and LM Marketing Solutions Ltd (Pedigree Form Maker) from fraud and theft, we may pass on personal information that we obtain from making identity checks, together with account information to organisations including law enforcement agencies, involved in fraud prevention and detection and credit risk reduction; 
C) If we are under a duty to disclose or share your personal data in order to comply with any legal obligation; or, 
D) In order to enforce or apply our terms of use or terms and conditions of supply of products and other agreements; or to protect the rights, property, or safety of LM Marketing Solutions Ltd (Pedigree Form Maker) and our customers, or others.
Unless required to do so by law, we will not otherwise share, sell or distribute any of the personal information you provide to us without your consent.

Marketing and Communications
You will have the opportunity to subscribe to other areas of the site. For instance you may wish to receive our newsletter or enter competitions. In these circumstances we will ask for additional information, such as your age, occupation, style interests etc. This will help us to target our marketing in a way we feel would be of specific interest to you. We may, from time to time, send with your ordered products, inserts advertising the goods or services of unrelated third party companies. However, we do not pass on your personal data to these third party companies.

Opting Out / Close My Account
If you no longer wish to receive marketing information from us you have the option of ‘opting out’. Clear instructions on how to opt out of each area will be detailed specifically (for instance at the bottom of our e-newsletter you will have the option ‘To unsubscribe form our emails click here’). Alternatively, please let us know in writing/email. Existing customers can contact us directly at sales@pedigreeforms.co.uk using the registered email address for your account and request to close your account at anytime by simply adding 'Close My Account' in the subject title of the email. On receipt we will permanently delete all stored identifiable personal information for your account.

Payment Information

Payments By Credit Card

For your security, electronic payments to LM Marketing Solutions Ltd (Pedigree Form Maker) are accepted through PayPal secure on-line payment system. PayPal is the most popular and safest credit card processing system available trusted by over 200 million people around the world! All major credit cards and debit cards are accepted. Your credit card information is kept confidential by PayPal, and is not shared with any merchants including LM Marketing Solutions Ltd (Pedigree Form Maker) . PayPal uses the latest technology for security and for fraud prevention -- making your payment safe. For your privacy, we do not have access to any financial information entered with PayPal.

At checkout, on selecting PayPal as your preferred payment and clicking 'Complete Your Order' you will be automatically transferred to PayPal's secure payment area to enter payment information, and then returned to this site after your payment is accepted. PayPal sends our checkout system immediate confirmation of the transaction.

*If you experience any problems at checkout to complete your order payment via PayPal please contact us and we can arrange to process your order and complete payment.

Payments By Cheque

For payment by cheque - Funds must clear before your order is despatched - Please allow 5 working days for the funds to clear from the date we receive your payment in the post. 

Returns Policy 

Unwanted goods
Under UK law you are entitled to a "cooling off" period after placing your order. You may cancel your order without giving a reason and return your goods within 7 working days following the day of receipt for a full refund of all charges other than postage. Goods must be returned as new and unused.
The cost of and safe return of the goods is the responsibility of the customer. You are advised to obtain a proof of postage from the post office. We are not responsible for the loss of any items during transit for any returned items or items that get damaged in transit being returned to us.

Faulty goods
In the unfortunate event of any faulty goods being received, please contact us immediately to arrange the return of the goods. They must be returned within 14 days of receipt. Any reasonable postage costs incurred in the return of faulty goods will be refunded. We cannot be held liable for goods lost in transit whilst being returned to us, in this event you must obtain compensation from the postal service involved. We recommend that goods are returned by Recorded Delivery to ensure signed receipt.
This does not affect your statutory rights. 

Accuracy  
LM Marketing Solutions Ltd (Pedigree Form Maker) have used reasonable care and skill in compiling the content of this site and we accept no responsibility or liability for any inaccuracy, errors and omissions. We also accept no responsibility or liability for any damage or injury to persons or property arising from the use of any instructions. 

Copyright  
All original content and images on this web site are protected by copyright. They may not be used in whole or part without prior written consent of LM Marketing Solutions Ltd (Pedigree Form Maker). 

After-Sales Service
Questions, comments or requests regarding these terms and conditions or our Products can be brought to our attention using our contact us form. If you have any complaints these should be addressed to:

LM Marketing Solutions Ltd (Pedigree Form Maker)