What personal information do we collect and store?
If you decide to place an order with us, there is certain personal information that we will require from you in order to process your order (such as your name, delivery address, e-mail address and telephone number).
We will only pass on your personal information to third parties if it is an essential part of trading with you (i.e. passing on your name and address to our carriers, or telephone number should there be a query with delivery). We will not rent or sell your name, address, email address or any other personal information to any unrelated third party.
From time to time we may also request further information to help us improve our service to you.
We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.
We may use information held about you to:
A) Set up, manage your account and contact you about your account;
B) Ensure that content from our site is presented in the most effective manner for you and for your computer;
C) Provide you with, or permit third parties to provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes;
D) Carry out our obligations arising from any contracts entered into between you and us;
E) Allow you to participate in interactive features of our service, when you choose to do so; and,
F) Notify you about changes to our service.
If you would like to update your records or see a copy of the information that we hold about you you can simply log in to your members area and view accounts details.
If you request a copy of your information you will need to pay a statutory fee which is currently £10. You can contact us by email at email@example.com.
We may disclose your personal information:
A) If LM Marketing Solutions Ltd (Pedigree Form Maker) or substantially all of its assets are acquired by a third party in which case personal data held by it about its customers will be one of the transferred assets and, in which case, we may disclose your personal data to the prospective seller or buyer of such business or assets;
B) To protect our customers and LM Marketing Solutions Ltd (Pedigree Form Maker) from fraud and theft, we may pass on personal information that we obtain from making identity checks, together with account information to organisations including law enforcement agencies, involved in fraud prevention and detection and credit risk reduction;
C) If we are under a duty to disclose or share your personal data in order to comply with any legal obligation; or,
Unless required to do so by law, we will not otherwise share, sell or distribute any of the personal information you provide to us without your consent.
Marketing and Communications
You will have the opportunity to subscribe to other areas of the site. For instance you may wish to receive our newsletter or enter competitions. In these circumstances we will ask for additional information, such as your age, occupation, style interests etc. This will help us to target our marketing in a way we feel would be of specific interest to you. We may, from time to time, send with your ordered products, inserts advertising the goods or services of unrelated third party companies. However, we do not pass on your personal data to these third party companies.
Opting Out / Close My Account
If you no longer wish to receive marketing information from us you have the option of ‘opting out’. Clear instructions on how to opt out of each area will be detailed specifically (for instance at the bottom of our e-newsletter you will have the option ‘To unsubscribe form our emails click here’). Alternatively, please let us know in writing/email. Existing customers can contact us directly at firstname.lastname@example.org using the registered email address for your account and request to close your account at anytime by simply adding 'Close My Account' in the subject title of the email. On receipt we will permanently delete all stored identifiable personal information for your account.
The Data Protection Act dictates that we must protect your account information against unauthorized access or release. We will not give, sell, rent, or loan any identifiable personal information to any third party, unless you have authorized us to or we are legally required to do so.
We use Google Analytics - a service offered to websites all around the web by Google - to count visitors to our website. Google Analytics can also tell us things such as which pages are looked at the most and how long people (Anonymously) stay on those pages, so that we can make sure our website is performing well and seemingly giving people the information they need.
The best up to date source of information about the cookies Google Analytics uses is on Google's website.
Social media icons:
Read further details about the cookies that we use on our websites.
How to disable cookies
Most web browsers allow some control to restrict or block cookies if you wish, however if you disable cookies you may find this affects your ability to use certain parts of our website, products or services. For more information about cookies and instructions on how to adjust your browser settings, see the Internet Advertising Bureau website www.youronlinechoices.co.uk.
If we hold any information about you which is incorrect or if there are any changes to your details please let us know so that we can keep our records accurate and up to date.
If you would like to update your records or see a copy of the information that we hold about you, you can contact us by email at email@example.com. If you request a copy of your information you will need to pay a statutory fee which is currently £10.
Security and storage of information
We will keep your information secure by taking appropriate technical and organisational measures against its unauthorised or unlawful processing and against its accidental loss, destruction or damage.
Some communications sent over the internet, such as email, may not be secured unless they are encrypted. Although we do our best to monitor and improve how we protect your personal data, we cannot guarantee the security of your data which is transmitted to our website or other products and services via an internet or similar connection and any transmission of data to our site is at your own risk.
If we have given you (or you have chosen) a password to access certain areas of our website, product or service please keep this password safe - we will not share this password with anyone.
If you follow a link from our website, product or service to another site or service, this policy will no longer apply. We are not responsible for the information handling practices of third party sites or services and we encourage you to read the privacy policies appearing on those sites or services.
For information about our site and Promotional Offers you can contact us at firstname.lastname@example.org